Privacy Policy
Last updated: 17 Oct 2024
- Developer & Publisher: Redwop (Redwop Chemicals Pvt. Ltd.)
- Official Website: https://www.redwop.net
- Official Contact Email: [email protected]
- Corporate Office: 2nd Floor, Pearlplaza Complex, Nr. GT Sheth School, 150ft Ring Road, Rajkot - 360005, Gujarat, India.
Redwop Chemicals Pvt. Ltd. We operates http://www.redwop.net. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site www.redwop.net
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, and the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, and the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Redwop Mobile Applications & Store Listings Overview
Redwop Chemicals Pvt. Ltd. publishes enterprise, field management, distribution, and partner loyalty applications on both the Google Play Store (Android) and the Apple App Store (iOS). Due to platform store listing naming conventions, our applications are registered under the corresponding titles shown below:
| Android App Name (Google Play) | iOS App Name (Apple App Store) | Application Purpose & User Group |
|---|---|---|
| Android R Team | iOS Redwop Team | Sales Force Management, Attendance & Client Route Visits |
| Android P Partner | iOS Redwop P Partner | Contractors, Painters & Applicators QR Coupon Loyalty Rewards |
| Android R Partner | iOS Redwop Partner | Authorized Distributors, Channel Partners & Dealer Operations |
| Android My Projects | iOS Redwop My Project | Site Supervisors, Structural Progress Photos & Product Sampling |
| Android R One | iOS Redwop One | Corporate ERP, Operations & Enterprise Management Portal |
R Team Application Android: R Team | iOS: Redwop Team
- Collection of Location Data: The App continuously collects precise location information from employees through their mobile devices. Location data is gathered in real-time whether the App is open, minimized, or running in the background. The App is designed to prevent employees from manually disabling the location tracking feature while it is required for business purposes.
- Data Storage and Retention: All location data collected through the App is stored on secure company servers and is accessible only by authorized personnel. The data is retained for as long as necessary to fulfill the purposes outlined in this policy, and in accordance with applicable legal requirements.
- Data Sharing: The location data collected from employees through the App is strictly for company use. It is not shared, sold, or disclosed to any third-party individuals or organizations, except where required by law or to comply with legal processes. Under no circumstances will location data be shared with any external entity for marketing, advertising, or any non-company purposes.
- Employee Rights and Responsibilities: Employees are required to use the App during working hours for location tracking. The App is designed in a way that location tracking cannot be disabled or turned off by the user while it is required for company operations. By using the App, employees agree to the collection and use of their location data as described in this Privacy Policy.
- Data Security: We take data security seriously and implement appropriate technical and organizational measures to protect the location data collected by the App. These measures are designed to prevent unauthorized access, misuse, alteration, or loss of employee location data.
P Partner Application Android: P Partner | iOS: Redwop P Partner
- Camera and QR Code Scanning: The App requires camera permission solely to scan unique QR codes and coupon tokens printed on Redwop chemical products and paint packaging for rewards accumulation and loyalty verification. The camera is activated strictly upon user command and does not capture, store, or transmit unrelated images or video.
- Financial and Payout Information: To process cashback rewards, digital vouchers, or direct bank/UPI transfers, the App may collect banking details, UPI IDs, and mandatory tax identification/KYC details. All financial data is encrypted and used solely for legitimate incentive disbursements.
- User Profile and Contact Data: We collect your full name, mobile number, applicator/contractor trade category, and geographical city to authenticate your loyalty account, distribute earned gifts, and deliver transactional SMS notifications.
- Data Storage and Retention: Loyalty point transaction records, scanned coupon histories, and profile details are maintained on secure company servers for auditing, tax compliance, and fraud prevention for as long as your account is active.
- Data Sharing: Partner data is never leased, sold, or shared with third-party advertisers. Information is disclosed solely to authorized banking partners and transactional SMS gateways strictly to disburse rewards and complete KYC verification.
R Partner Application Android: R Partner | iOS: Redwop Partner
- Dealer and Channel Account Management: The App collects authorized business information including dealership trade names, GSTIN, business licenses, commercial billing addresses, and registered mobile numbers to manage distributor accounts and wholesale order bookings.
- Camera and Barcode Verification: The App utilizes camera permissions to scan bulk product packaging barcodes, batch serial numbers, and shipment dispatch tokens during inventory receipt and warranty verification.
- Commercial Ledger and Order History: The App processes and displays commercial orders, dispatch status, outstanding ledger balances, and credit invoices strictly between the authorized dealer and Redwop Chemicals Pvt. Ltd.
- Data Storage and Confidentiality: All dealership transactions, commercial orders, and trade records are treated as strictly confidential business information, stored on encrypted enterprise servers with role-based access restrictions.
- Partner Responsibilities: Authorized channel partners are responsible for maintaining the confidentiality of their credentials and ensuring only authorized billing staff access commercial ledger data within the application.
My Projects Application Android: My Projects | iOS: Redwop My Project
- Site Documentation and Camera Access: The App requires camera and storage access to enable structural engineers, site supervisors, and technical consultants to capture construction site photos, application progress pictures, and chemical trial results.
- Project and Geographical Data: The App records project site locations, builder/contractor names, structural milestone dates, and location geotags attached to site progress photographs to ensure genuine on-site chemical inspection.
- Sampling and Quality Testing Reports: Technical records including concrete admixture ratios, waterproofing membrane coverage, and structural trial reports are collected to issue quality certificates and project warranty documentation.
- Data Storage and Project Retention: .Site inspection photographs, sampling records, and product application logs are preserved on secure cloud servers throughout the warranty and structural maintenance lifecycle of the construction project.
- Data Confidentiality: Project architectural plans, structural photographs, and client contact details are treated with strict confidentiality and are shared only between the assigned site supervisor and authorized Redwop technical advisors.
R One Application Android: R One | iOS: Redwop One
- Enterprise User Authentication: The App serves as an integrated corporate portal for Redwop management and personnel. It collects corporate user credentials, employee identification codes, and assigned role privileges.
- Operational Workflow and ERP Synchronization: R One processes enterprise resource planning (ERP) workflows, supply chain records, manufacturing schedules, and managerial approvals across corporate departments.
- Device Information and Security Logs: To protect enterprise systems against unauthorized access, the App logs hardware model, operating system version, IP address, and session timestamps in accordance with enterprise security guidelines.
- Data Storage and Enterprise Safeguards: All corporate data accessed through R One is hosted on private, firewall-protected company servers with multi-layer encryption and continuous vulnerability monitoring.
- Internal Corporate Use: All operational data, internal communications, and enterprise records within R One are proprietary company assets and are not shared outside Redwop Chemicals Pvt. Ltd.
Common Policies Shared Across All Mobile Applications
- Developer & Legal Entity Ownership: All mobile applications (R Team, P Partner, R Partner, My Projects, R One) are officially published, owned, and operated by Redwop (Redwop Chemicals Pvt. Ltd.).
- Industry-Standard Encryption: All data transferred between our mobile applications and our backend servers is encrypted in transit using Transport Layer Security (HTTPS / TLS 1.3) to prevent unauthorized interception.
- Zero Commercial Sale of Data: Across all applications, Redwop enforces an unconditional zero-sale policy: we do not sell, rent, monetize, or trade user data with external advertising networks.
- User Account & Data Deletion Rights: Any user of a Redwop application may request the permanent deletion of their account and associated personal data at any time. Users can delete their account directly within the in-app profile settings or by emailing [email protected] with the subject line "Data Deletion Request - [Specify App Name]". Verified account records are purged from active databases within 30 days.
- Children's Privacy Protection: All Redwop applications are designed exclusively for commercial, construction trade, and enterprise business use. They are not intended for individuals under 13 years of age, and we do not knowingly collect information from minors.
Changes to This Privacy Policy
This Privacy Policy is effective as of 28/12/2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us.